And, The Price is Wrong!!!

What was it that the erstwhile Hutch (now Vodafone) did as it’s first move into the Indian Mobile service provider scene? They gave us 1000 free SMSs at an obnoxiusly low price of Rupees 6/- a joke so laughable that we used to message just to get our mobile batteries low, a feat now affordable to people with BSNL Student SIM Cards… And all this was to ensure that the market share was OWNed by Hutch within a few months, riding on the Youth’s need for a cheap communication medium which was hip and happening too…

Now, after the dreaded change called Vodafone, the prices of an SMS have shot up from less than a Paisa to 10 paise per SMS and yet Vodafone leads with the share, partly because people would rather stick to the number they’ve been using for quite some time.

But this post is not about Vodafone, it’s about market share and pricing of goods.

Today, roaming around in the market in the evening, my curiousity led me to a general store to ask the price of the new energy drink named Cloud 9 (or 9 Cloud, whatever it is…) which is being pegged as India’s First Natural Energy Drink which is produced locally. The branding, shape and graphics of the can and the contents point out to only one thing- They’re trying to compete with Red Bull.

Here’s where the brand is going to fail-

a) The price of the drink is put at Rupees 75/- Ring any bells? The Price of a Red Bull, which is imported from outside is also set at Rupees 75/- So if I’m going to pay the same price, why not buy the branded goods which have worldwide acceptance and have proven market value? (I’ve had Red Bull, it’s good, Full Stop)

b) The Ad agency hired by the company for Cloud 9 made it good to rope in players of the Chennai Super Kings, most noticably Mahender Singh Dhoni and also, Shilpa Shetty for the launch and RP Singh as the Brand Ambassador, and then wasting away these big faces in a string of downright Stupid Advertisements that in no way make the Indian Consumer want to go out and buy the drink.

c) The drink is being pegged as India’s First Natural Energy drink. As though the average consumer cares. Haven’t we been having Coke and Pepsi and Vodafone long enough NOT to care if the brand is Indian or Global?? Haven’t we become used to all sorts of Unnatural foods and drinks to not care if the drink is Natural at all? What’s so natural about Coca Cola by the way??

Small Note to Cloud 9: Don’t even think that a person who’s just come from the gym will go buy your drink for 75 rupees, they’ll buy milk. And even if they do spend money on an energy drink, it’ll be Red Bull. Here’s Why-

What’s Cloud 9 offering that’s different from Red Bull?

ans) Nothing, the price is the same. I have no reason to buy a brand that’s just entered the market instead of a worldwide accepted brand.

Why can Cloud 9 never beat Red Bull in marketing?

ans) Cloud 9 has the worst possible marketing agency, useless. Red Bull has been making innovative ads since they were born. And they have a lot of money which they can squander on popular actors and cricketers.

Now, What’s the solution? Here’s what Cloud 9 must do in order to beat Red Bull for the market share…

a) We all know the drink doesn’t cost more than 25 rupees. Bring down the price to something near that.

b) Fire your marketing agency. No, am not telling you to throw him off the job, drink a case of Cloud 9, load up your gun and fire AT them. They’re useless and they’re wasting your money. Get someone else to make your ads and make sure that they are very very cool.

c) On the Cloud 9 website there’s a video in which the Director of Cloud 9, Priyesh Ganatra accepts very un-suavely that they copied the USPs of all major energy drinks from all over the world in order to create their own. That video is very very UNCOOL. Remove it. Also remove every trace of CORPORATE nonsense from that webiste. Reason- If I visit the website of a Youth Oriented product, I want to see downloads, product Videos and features like games and more sales pitch, not your God Damn Company’s Address. You want a Hint? Go to the Fuel Deo website here.

In the end I just want to say that Indian Brands have yet to realise the importance of market share and how to capture it.

p.s. To my readers- I have cc’ed this post to the Cloud( manufacturers. Lets see if they have the brains to read it and change a LOT about their brand.

15 Till I Die

So yesterday I went to the market to get some Ice… The markets in India, as we all know employ a large number of helpers, sometimes upto three in one shop only. The first thing which I saw when I got there was a little boy, probably twelve years of age (probably younger, I’m very bad with identifying age) standing near the counter lifting and arranging packets of chips. I have, as many have, heard about the new law  by the Indian goverment increasing the minimum age for a person to work to 15, below which it is considered as Child Labour. It was evident at first glance that this boy was much younger. So I asked him two questions–

  1. Do you have Ice Cubes?
  2. What is your age?

To the First question, I got a prompt affirmitive, but for the second one, the little one wavered and then said he was 15 years of age. Well Lied, I thought. Then I thought that I must do what I can about this situation. So i asked the price of the Ice Cubes and was redirected by the boy to the Shopkeeper who had just returned from inside the shop. I accosted the Shopkeeper and without looking even once in my eyes, he said that it was none of my business. He seemed right at that moment and I bought the ice and walked away.

But the thought that I did not do anything about the boy kept hurting me the whole day and I will probably be ashamed of myself everytime I will think about it.

So today, I sat down to think what I could possibly do about the Situation. I came up with very few answers as follows–

  1. Do Nothing, which, trust me, is as bad an idea as punching your father-in-law in the face.
  2. Punch the shopkeeper and then run for it, because if you stick around, the people of the market association will thrash you to glory.
  3. Call the Police and report to them, in which case either the shopkeeper will be fined and then he’ll again employ a young child or he won’t have to worry because the head of the market association has already bribed the police.
  4. This one seems to me the best solution to me and I will follow it every time i see Child Labour around me– Ask the price of a lot of goods, ask the shopkeeper to pack them and then walk off without buying them after commenting casually to the shopkeeper that you don’t support Child labour. This will frustrate him and even if two to three people do this to him, trust me, he get an above age helper.

I don’t suggest that you stick to my plan, although I’m sticking to it already, its your choice.

On the other hand, you could also think about what if that kid was the only one to support his family or that he was aiding his family in finance needed because of the large number of his siblings. If you wish to take this route and support Child Labour, just think about this for a minute– Don’t your Children go to School? So isn’t the right place for a Child a School?