in general

I got a very interesting call just now – a well crafted TTS message, using what seemed to be Amazon’s own Polly TTS service, told me that “This is Amazon. We’re reaching out to you regarding a charge of fourteen hundred and ninety nine dollars and ninety nine cents on your account for a Macbook Pro. If you didn’t make this purchase, please press 1 to speak to a customer service representative.”

By this point, I had opened my Amazon account and verified that there had been no such charge. So I cut the call.

But it was way too realistic. The only thing that prompted me to think it’s the call that’s spam and that my account wasn’t under fire was the prompt to talk to a rep instead of pressing 1 to confirm that the charge is valid. Next time, the spammers won’t make that mistake. (BTW, there was on more thing that alerted me, but I won’t list it here. Don’t want to give away ALL our secrets to scammers, do we?)

Now I’m left wondering if the idea was to verify my identity or whether a real person would come on the line and try to elicit my credit card details. I guess we’ll never know.

OR, we’ll find out next Prime Day.

Stay safe folks. Both Amazon and scammers want to steal your money.

What do you think?


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